Privacy Policy & Accessibility Statement

Privacy Policy & Accessibility Statement

Privacy Policy of the Digital Transformation Bible: digitalstrategy.gov.gr


In the European Union, the General Regulation on the Protection of Personal Data - EU Regulation 2016/679 (hereinafter "GCC") applies from 25 May 2018. For the text of the Rules you can choose the URL: https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:32016R0679 .

This Privacy Policy (hereinafter referred to as the "Data Policy" or "PPPD") relates to the Digital Transformation Book of the Ministry of Digital Governance (hereinafter "the Ministry"), which operates under the domain name: www. digitalstrategy.gov.gr (hereinafter "the Platform").

The Ministry attaches special importance to the protection of citizens' personal data, as well as to any person visiting this website. For this reason, it has developed this Privacy Policy in order to inform the above persons about how to collect, use and disclose their personal data.


(Note: Definitions follow GCC) No. 4)

" Personal Data ": any information through which a natural person can be identified or can be identified ("Data Subject").

" Data controller " means a natural or legal person, public authority, service or other entity which, alone or in conjunction with others, determines the purposes and manner of processing personal data .

" Processing ": the natural or legal person, public authority, service or other entity that processes personal data on behalf of a controller.

" Personal Data Subject ": natural persons for whom the controller collects and processes personal data (in this Data Policy, Data Subjects are the users of the above website, or are identified, or not, for using the service.

" Recipient ": the natural or legal person, public authority, service or other entity to which personal data is disclosed, whether third party or not.


When the visitor / user visits the Platform and if he / she interacts with it, the following personal data will be processed:

Α. Public consultation - Submission of proposals

For the sole purpose of public consultation and submission of proposals through a form posted on the Platform, the Ministry receives through the above form, and processes - as the person responsible for processing - the following personal data of the user:

1. name
2. surname
3. e-mail address
4. phone

Β. Optimization and security of use of the Platform

For the use of the Platform and the efficient and lawful provision of this service, the Ministry of Digital Governance processes - as the controller - the following personal data:

5. IP address (IP address), which is assigned to the device with which the "user" connects to the "service".
6. Navigation data within the "website" through the installation of data mining programs type "cookies"
7. Connector components (operating system, browser software)

You may choose to have a unique web analytics cookie ID on your computer to collect and analyze data collected on this site.

For this option, click below to accept cookies.

Γ. Special Categories of Personal Data

The Ministry of Digital Government does not collect or process specific categories of data, as defined in the provisions of current legislation (especially racial or ethnic origin, religion, health data, etc.) for the needs of identification and provision of the service.


The Ministry of Digital Governance processes your personal data for the exercise of its responsibilities under the law, its compliance with its legal obligations under national and EU law, the performance of duties performed in the public interest and in the public interest. the exercise of public authority entrusted to him.

The purpose of the processing of users' personal data is to conduct a public electronic consultation and to submit proposals for the formulation of the Digital Transformation Book, in particular in the context of public accountability and the deepening of participatory democracy.

The legal basis for the processing of users' personal data is in particular Article 6 par. 1 lit. of the IGC ("performance of a duty performed in the public interest or in the exercise of public authority delegated to the controller").

The Personal Data collected by the Platform and stored in a familiar database or in the Greek State cloud (g-cloud), are intended to be used for the purposes mentioned above.

The Ministry of Digital Governance collects and processes personal data of "users" exclusively for the aforementioned purposes and only to the extent absolutely necessary for the effective service of these purposes. This data is always relevant, relevant and not more than what is required in view of the above purposes.

Furthermore, such data shall be retained only during the period required for the purposes of their collection and processing and shall be deleted thereafter in accordance with the general conditions of use.


The Ministry does not have or otherwise transmit or publish personal data of visitors / users of the website to third parties, without the consent of the visitor / user.

The kept personal data may be disclosed to the competent judicial, police and other administrative authorities, upon their legal request and in accordance with the applicable legal provisions. In addition, in case of a legal order of a prosecutor or other Authority, or of conducting a regular investigation or preliminary examination, the Ministry is obliged to provide access to the relevant data and make it available to the requesting Authority.

The Ministry does not transmit users' personal data to a third country or international organization.


Any transfer or transmission of personal data of data subjects is done through electronic systems and the data is transferred encrypted.

The data is stored on the servers of GRNET SA (National Network of Technology and Research Infrastructures SA) or on the cloud service provider of the Greek State (g-cloud) located within the European Union.

Authorized employees of the Ministry of Digital Governance and in particular of the General Secretariat of Public Administration Information Systems may have access to user data within the framework of their duties and responsibilities.

GRNET SA, acts as the executor of the processing and provides to the Ministry and the General Secretariat of Information Systems of Public Administration its support services.


The Ministry, in full compliance with the provisions of the GCP, satisfies and facilitates the exercise of the rights of the Subjects provided for the use of the Platform, provided that in this case the possibility of actual exercise is offered, within the operation of the Platform, namely: < / p>

1. The right of access in order to find out what data is processed by the Ministry of Digital Governance, for what reason and their recipients.

2. The right of correction to correct errors, inaccuracies and omissions in your data.

3. The right to delete them in order, under the conditions of the GCC, to delete your data from the files of the Ministry of Digital Government.

4. The right to restrict processing in the event of a dispute over the accuracy of the data, in the event that you have exercised the right of objection and the decision is pending and in the event that your data is no longer necessary for the original purpose but for legal reasons can not yet be deleted.

5. The right to portability for receiving your data electronically and transmitting it to a third party.

6. The right to object to the processing of your personal data.


Overall, the Ministry ensures that:

1. Procedures are in place to allow data subjects' rights to be exercised so that all necessary action can be taken immediately.

2. It will respond to a request submitted by the Data Subject without undue delay and in any case not later than thirty (30) calendar days. In case it cannot satisfy a right exercised by the Data Subject, the Ministry will ensure that a specific, sufficient and complete justification is provided.

3. Except in the case of manifestly unfounded or excessive requests, all actions concerning the satisfaction of the data Subjects' rights will be carried out free of charge (free of charge) for the Subjects.

4. The collected personal data is stored in computer systems, which provide adequate security and are used by specially trained and authorized employees, in order to achieve the maximum possible protection of the data recorded, in the modern digital environment.

5. The Ministry of Digital Government maintains and processes your Personal Data for the purposes mentioned above only for as long as necessary for the purpose for which they have been collected under the terms of use of the service or under applicable law.


1. General

The Portal website uses "Cookies" type files (program - "treat") in compliance with current legislation. "Cookies" are small pieces of information (files), in the form of plain text, stored on the user's computer (or on other devices with Internet access, such as a smartphone or tablet) when visiting any web page. "Cookies" do not cause any damage to the user's computer or the files stored on it. Without them the user 's personal preferences would be impossible to save.

"Cookies" help to gather information necessary to measure the effectiveness of a website, to improve and upgrade its content, to adapt it to the demand and needs of users as well as to measure the effectiveness of presentation and promotion of the website to third party websites. Cookies used on the Website do not collect personally identifiable information and are not aware of any documents or files on users' computers.

The information collected by Cookies may include the type of browser used by the user, the type of computer, its operating system, ISPs, and other such information. In addition, the Website Information System automatically collects information about sites visited by users and links to third party websites that may be located on the Platform Website.

2. Which "Cookies" are used by the P platform

The Platform's website, like all websites, uses "cookies" to function smoothly and to serve the maximum user. The following four categories are used:

A) Necessary

Necessary Cookies help to make the website useful, allowing basic functions such as navigation and access to secure areas of the website. The website cannot function properly without these cookies.

B) Preference

Preference Cookies allow the website to remember information that changes the way the website behaves or looks, such as the preferred language or area in which the user is located.

C) Statistics

Statistics Cookies help website owners understand how visitors interact with pages by collecting and reporting information anonymously.

3. How to manage and delete Cookies

The menus of most browsers (browsers) provide options on how to manage "Cookies". Depending on the options given to users by the browser, the user can enable the installation of "Cookies", disable / delete existing "Cookies" or be notified every time he receives "Cookies". Instructions for managing and deleting Cookies are usually found in the "Help", "Tools" or "Edit" menu of each browser. Also, the user can find more detailed guidance at www.youronlinechoices.com/gr , which explains in detail how to check and delete "Cookies" files in most browsers.

The user should be aware that, if he / she rejects or deactivates the Cookies of the website, the functionality of the websites may be partially lost. Also, disabling a "Cookie" or a "Cookies" category does not delete the corresponding file from the browser. This should be done by the user himself, modifying the internal functions of the browser he is using.

10. Contact

You have the opportunity to contact the Data Protection Officer of the Ministry by sending an e-mail to the e-mail address: dpo@mindigital.gr or by mail to the address: Fragoudi 11 & Al. Pantou, Kallithea, for the submission of any question regarding the processing of your personal data.

In case of exercising one of the above rights, the Ministry of Digital Government will take every possible measure for its satisfaction within thirty (30) calendar days from the receipt of the relevant application, informing in writing of its satisfaction, or the reasons impede exercise. If due to the complexity or the large number of requests, this is not technically possible, the deadline is extended for another two months upon your notification.

In case you are not satisfied with the answer or you consider that the processing of your Personal Data violates the applicable regulatory framework for the protection of personal data, you have the right to file a complaint to the Personal Data Protection Authority (postal address 1 Kifissias Ave. -3, PC 115 23, Athens, tel. 210 6475600, e-mail address (eu-mail contact@dpa.gr ).

Accessibility Statement


General Secretariat for Digital Governance & Simplification of Procedures



The MINISTRY OF DIGITAL GOVERNANCE undertakes to make the relevant website: digitalstrategy.gov.gr accessible, in accordance with the provisions of Law No. 4727/2020 (Government Gazette 184 A' 23-09-2020), Chapter H' "DIGITAL ACCESSIBILITY (INTEGRATION INTO GREEK LEGISLATION OF DIRECTIVE (EU) 2016/2102 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL OF 26 OCTOBER 2016, ON THE ACCESSIBILITY OF IMAGES AND APPLICATIONS FOR PUBLIC-SECTOR BODIES' PUBLIC DEVICES)", which transposes Directive (EU) 2016/2012 into national law.

This accessibility statement applies to the following: the website digitalstrategy.gov.gr.

Compliance status

This website digitalstrategy.gov.gr is fully compliant with the Web Content Accessibility Guidelines (WCAG 2.1 AA).

Preparation of this accessibility statement

This statement was drawn up on 14.01.2022.

The actual assessment of the website's compliance with the requirements of Directive (EU) 2016/2102 was carried out by a self-assessment conducted by the public sector organisation and using the UserWay Website Accessibility Widget.

Submit comments and contact details

In accordance with the provisions of Law no. 4727/2020 (Government Gazette 184 A' 23-09-2020), article 45, any interested party has the right to submit comments or a request for information regarding the state of compliance or a request for missing information.

To the MINISTRY OF DIGITAL ADMINISTRATION, the above shall be submitted by means of a relevant Request of the interested party, which shall be submitted through the contact form of the website https://mindigital.gr/contact or in writing to the postal address Fragoudi 11 & Al. Pantou, Kallithea, T.K. 101 63 Athens.

Competent service for accessibility issues and for dealing with requests submitted through the comment mechanism

Directorate for Digital Strategy

e-mail: strategy@mindigital.gr

Implementation procedure

The competent Directorate of the MINISTRY OF DIGITAL ADMINISTRATION will reply to the interested party in an appropriate manner.

In case of unsatisfactory response to the information or requests, the interested party is entitled to refer the matter to the competent institutional authorities in accordance with the provision, such as by submitting a complaint to the Ombudsman (https://www.synigoros.gr).


Activation of the Accessibility Menu

The accessibility menu of the digitalstrategy.gov.gr website can be activated by clicking on the accessibility menu icon displayed in the corner of the page. After activating the accessibility menu, wait a while for the accessibility menu to load in its entirety.

digitalstrategy.gov.gr continues its efforts to continually improve the accessibility of the website in the belief that it is our collective moral obligation to enable seamless, accessible and seamless use for those of us with disabilities.

In an ongoing effort to continually improve and remediate accessibility issues, we regularly scan digitalstrategy.gov.gr with the UserWay accessibility scanner to identify and correct any potential accessibility barriers to the website. Despite our efforts to make all pages and content on digitalstrategy.gov.gr fully accessible, some content may not yet be fully adapted to the strictest accessibility standards.